Returns-Portal

You want to return products from your NUI order?

No problem! Just click through our returns portal. You will get more details in during the process.

Attention: Products whose seal has been broken or which have already been tested are excluded from withdrawal! All products go through a quality control, a refund is not possible. Please contact support at service@nuicosemtics.com with any questions.

Please refer to our return policy:

You can only return products purchased from us within 14 days, as long as these

  • are still new and unused
  • attached seals were not severed

In case of intolerance or other questions regarding return shipping, please contact our customer service at service@nuicosmetics.com.

Attention: Products whose seal has been broken or which have already been tested are excluded from withdrawal! All products go through a quality control, a refund is not possible. Please contact support at service@nuicosemtics.com with any questions.